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Post by steve on May 21, 2017 13:42:00 GMT
Hi don't know if you noticed on another thread on this forum but the new sets have been made in 28mm not in 1/72 as expected this is a big disappointment to me what do other members think |
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Post by Forum Admin on May 22, 2017 1:00:43 GMT
That is correct. The 2 sets of British Napoleonic Dragoons were scaled wrong into 28mm size and will be released as such. Apologies all around for the sizing mistake.
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Post by Graeme on May 22, 2017 2:31:57 GMT
Well I hope HaT gets a return on their investment. And I'm happy for the 28mm collectors who have, perhaps, got an unexpected bonus.
But, I buy 1/72 figures and I don't buy other scales. And, judging by the results of the polls that HaT ran and the various crowdfunding projects it would seem that the bulk of HaT's market is in 1/72. So it might make sense to remake them in 1/72. I realise that cutting a new mould might be the most expensive part of the operation but, presumably, you wouldn't have to make new masters or do any of the other preliminary work.
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Post by Malcolm on May 22, 2017 6:17:37 GMT
Well this is bad news. After having waited so long, and even planning to make mounted Rocket Troops, I now will not be buying any. I realise that Hat is a big company but with this mistake following on from the poorly scaled Prussians, I think that they are running themselves out of business.
Best regards,
Malcolm
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Post by jock52 on May 22, 2017 8:35:14 GMT
How about 'mistakenly' finishing the 28mm ranges like El Cid.
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Post by rahway on May 22, 2017 9:07:11 GMT
Does anyone remember the scene in Babes in Toyland (1934) where Santa goes to the toymaker's shop and finds out that, instead of making 600 soldiers one-foot tall, Stan and Ollie made 100 soldiers six-feet tall?
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Post by steve on May 22, 2017 18:24:26 GMT
Now its official the British peninsular dragoons are now listed as being 28mm on the main website please try to make them in 1/72 when you get time Hat
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Post by ezzys on May 22, 2017 19:21:06 GMT
Not impressed at all hat this seems to be a big c__k up bang goes my peninsular British army being all in plastic looks like white metal figs will have to do the job.
Many thanks Phil and happy collecting
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Post by Panch on May 22, 2017 20:12:09 GMT
I am really annoyed about this.
We've been waiting an unacceptable amount of time for the peninsular sets only to finally get an update that they have been made in the wrong size. Just as annoyingly, there was no announcement about the mistake from Hat with an apology, just a cowardly change of text on the figure listing.
Can we assume that the light dragons will not be made in 1/72 also?
This is very, very poor.
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Post by Forum Admin on May 22, 2017 23:00:34 GMT
When large sized masters are shrunk to make smaller figures, sizing variations can occur for any number of reasons especially when this process is done manually. You can see evidence of this in the 25mm figures released from different manufacturers in recent years. The British Dragoon figures were completed several years ago under a different production line. We can't change the past but we can change the future. The new sets are all done by the aid of CAD therefore the process will be different. As you can tell from the newest projects, we have taken extra care to ensure better quality control. For example: the remaking of the unmarried Zulu mold or the resizing of the Prussian Landwehr figures:   Of course we are profoundly apologetic that the British Dragoons did not come out right. There is little announcement because we had decided to scrap the mold and not release the figures at all. However users who had received the test shots suggested that the figures be released as 28mm. |
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Post by Brian on May 22, 2017 23:22:46 GMT
Hi Hat Team, I am really having trouble understanding what has happened to the 1/72 scale 8307 Nap. British Light Dragoons and 8308 Nap. British Heavy Dragoons I had to check it was not April 1st, over a year ago you showed us the excellent test sprues so what has happened to the mold that made them? now suddenly they have been remade in a totally different scale. Myself and many other people have been told that these were going to be made next on E27, so we feel badly let down and would appreciate a full and truthful explanation and if and when they could be made in 1/72 as originally promised. PS could you send me any of these 1/72 scale test sprues (I am surprised nobody else has asked)
www.hat.com/Curr3/Bx8283SLC/Bx8308BHD.htmlwww.hat.com/Curr3/Bx8283SLC/Bx8307BLD.html |
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Post by Forum Admin on May 23, 2017 0:29:56 GMT
Hello:
The helm was unmanned or only partially manned during a period of time due to reasons already mentioned elsewhere on this forum. During this period of time, operations and the website were only maintained at a subsistence level. Therefore few updates were made to indicate any changes.
Now the old production team has been swept away and gone. This is a new chapter and new people. We are making changes and learning as we go along to make better figures. There is still a huge library of untouched master figures and untouched finished sets. We are using new tools, new techniques and new materials. The unmarried Zulus and the Prussian Landwehr are the first of these new sets and we hope to continue to make each set better as we go along.
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Post by Brian on May 23, 2017 22:11:46 GMT
Thank you for the explanation Hat admin,
It's very disappointing news about the British Dragoons but we just have to get over it and hope they will be done in 1/72 scale in the near future.
I guess we need to look at Hat as a new company now and leave the past in the past and look to the future, the new Hat have lots of potential to be a great company which would be good news for everybody interested in this hobby.
Like any new company it may not be all plain sailing and the easy smooth process comes with experience, knowledge and from learning from your mistakes, so keep talking and listening Hat and your be a great company before too long.
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Deleted
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Post by Deleted on May 24, 2017 1:40:24 GMT
While indeed a shame and no doubt far more painful for you, Hat, than any of your customers, it is enlightening and appreciated to read the explanation of what happened and to know that processes are in place to try to avoid a repeat. (On a selfish note, I am particularly pleased to hear that the Prussian landwehr are unlikely to be similarly affected). Such open communication with your customers is a fine trait. Good luck with the corrections. Hopefully a relatively speedy process, particularly for those waiting (impatiently, I am sure!  ) for the unmarried Zulus. James |
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Post by pietjepuk on May 24, 2017 10:06:15 GMT
Hi Hat
Like most people here I was rather disappointed to read that the British Peninsular Dragoons will be made in 28 mm (only?). They were at the top of my wishlist for 2017. While I appreciate your explanation as to why, I also understand that you have no immediate plans to start again and make these in 1/72.
But I have to ask...is there a chance they will return as a crowdfunding project? I am convinced there is a market for these in 1/72 and well...the masters are available (if in another scale). So I do think the set meets the criteria. With the existing masters as examples it shouldn't be very difficult to make new masters, even for a new team.
And a crowdfunding project is a low risk opportunity to make up for the "mistake". And if the sets don't get funded, then you can't be blamed for not making these sets.
I hope you will consider this.
Cheers,
Pieter |
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Post by alanbuckingham on May 24, 2017 17:36:14 GMT
Great suggestion and 100% agree.
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Post by ezzys on May 25, 2017 18:35:08 GMT
I'm in on the crowdfunding idea, although I'm still eagerly awaiting the Prussian figures.
Many thanks Phil and happy collecting
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Post by Pete on May 25, 2017 22:01:33 GMT
Sad news after a 10 year wait.
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Post by marco zappa on May 26, 2017 19:12:08 GMT
I'm so sorry to listen this...I dream the british dragoons in my 1/72 army...and now? I hope that Hat can resolve this problem and that this two set will be produced in 1/72 too. with crowfunding or in other manners....but please do it.
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Post by Traveller1865 on May 26, 2017 19:35:19 GMT
Can't believe this, I was looking forward to the light cavalry and now this? All wait for nothing?? The light cavalry was supposed to make up my AWI Brit cavalry, I mean how long will we have to wait now for new AWI 172 cavalry? orever is my guess.
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Post by plasticpanzers on May 27, 2017 3:58:09 GMT
Could put them in an Italeri box.... they have issues with giants too....
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Post by Ironsides on May 27, 2017 11:01:09 GMT
Could put them in an Italeri box.... they have issues with giants too.... Maybe they would be a perfect match... However Italeri sold their figures as 1/72 and marketed them as such (as do many other manufacturers with odd size figures!) customers only found this out when they opened the box.. so Kudos to Hät for being honest and not releasing them as 1/72 and letting Nappy fans know the bad news before they spent their hard earned cash, only to find the figures are incompatible.... I suppose Hät could just have said the figures would not be released due to problems with the tooling...  |
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Deleted
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Post by Deleted on May 27, 2017 12:13:52 GMT
Using crowd funding to re-initiate these in the preferred (by most) 1/72nd scale—"the one true scale"—sounds like a brilliant idea to me.
A call for perspective thought gents. Let's not go over the top in lamenting what is clearly a classic "first world problem" and one that pales into insignificance with real problems faced by most of the people of the world...
James
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Post by Coloin T on Jun 1, 2017 19:07:18 GMT
I've kind of taken my eye off the HaT world for a while, and on returning I find all changed, changed utterly. I feel like Rip van Winkle.
I am also utterly devastated to find that the Peninsular light cavalry has fallen at the last fence.
Ooh - and posting got difficult too, didn't it? |
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egoboy
Quaestor
Just reading all the Hat News
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Post by egoboy on Jun 8, 2017 3:27:01 GMT
HAT has sustained my happy place for a very long time. I purchase anything that Hat produces, in different scales. That being said; Yes I stood through the seasons, like a little match stick selling girl in the snow, waiting for the Peninsula British Cavalry ....but the anticipation is indeed part of the enjoyment. I doubt very much that all chances for ho/oo Dragoons is vaporized. Very impressive how honest, straight forward and caring the new Hat People are proving to be. I went through this with my all time favourite, AirFix. (I remind the gentle reader that it was HAT that reawakened the production of AirFix figures. (Speaking of AirFix, it must have been mortifying to announce those new WW I figures and sets then have to withdraw them as a promise. Personally I think the whiney chubby handed fellow collectors and hobbyists who strained the ear drums of heaven over the new WW II British Infantry from AirFix, were a distinct influence in small figures lagging at AirFix, and Revell, and others. By the way I thought those Brits were excellent, very AirFix lineage and, well tasty.)
We have new, dedicated folks at the Helm at HAT. Shall we help them get on with doing a great job?
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) for the unmarried Zulus.
